I'm a hospitality consultant and I inspire hoteliers, restaurateur’s and private members club owners to create exceptional guest experiences, by unlocking innovation and creating digital growth that enhances the gastronomic experience.
Prospect is experiencing and
expressing symptoms of a
problem or opportunity.
Is doing educational research to
more clearly understand, frame,
and give a name to their problem.
02. CONSIDERATION
Prospect has now clearly defined
and given a name to their problem
or opportunity. Is committed to
researching and understanding all of
the available approaches and/or
methods to solving the defined
problem or opportunity.
03. DECISION
Prospect has now decided on their
solution strategy, method or
approach. Is compiling a long list of
all available vendors and products in
their given solution strategy. Is
researching to whittle the long list
down to a short list and ultimately
make a final purchase decision.
04. DELIGHT
The stage of the Digital IQ®
framework where you provide
an outstanding experience that
adds real value, and empowers
people to reach their goals and
become promoters of your
company.
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